Food and safety control Officer.

Ruaha Milling Company(RMC) Limited is found in Iringa near Ipogolo stand at NHC buildings. The company deals with processing and milling maize flour, rice and sunflower oil, it has been also providing fertilizer on credit to contracted farmers through farmers Associations and AMCOS), strengthening access of quality raw materials, increase productivity of maize and rice so as to improve the income and livelihood of smallholder farmers in regions of Iringa, Njombe, Songea and Mbeya.

Ruaha Milling Company limited(RMC) receives support from ACDI/ VOCA-Nafaka project and now announces to fill the Food and safety control manager position to be based in iringa town.

Duties and Responsibilities
• Promoting quality achievement and performance improvement throughout the organization.
• Develop, implement, communicate and maintain a quality plan to bring the Organizations Quality Systems and Policies into compliance with quality system requirements.
• Should be able to interact with Production and Development teams to maintain product
supply and help introduce new products
• Working with purchasing staff to establish quality requirements from external suppliers.
• Ensuring compliance with national and international standards and legislation.
• Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
• Supervising technical staff in carrying out tests and checks.
• Writing technical and management systems reports.
• Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
• Persuading reluctant staff to change their way of working to incorporate quality methods.
• Manage and maintain the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
• Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QA/QC.
• Setting quality assurance compliance objectives and ensuring that targets are achieved.
• Maintaining awareness of the business context and company profitability, including budgetary control issues.
• Assessing the product specifications of the company and its suppliers, and comparing with customer requirements.
• Considering the application of environmental and health and safety standards.
• Agreeing standards and establishing clearly defined quality methods for staff to apply.
• Defining quality procedures in conjunction with operating staff.
• Setting up and maintaining controls and documentation procedures.
• Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications.
• Establishing standards of service for customers or clients.
• Preparing clear explanatory documents such as customers’ charters.
• Monitoring performance by gathering relevant data and producing statistical reports.
• Organize and manage quality assurance function in close co-operation with the customers and with the Organization’s Management team.
• Accomplishes manufacturing staff results by communicating job expectations, planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains work flow by monitoring steps of the process, setting processing variables, observing control points and equipment; monitoring personnel and resources, studying methods, implementing cost reductions, developing reporting procedures and systems, facilitating corrections to malfunctions within process control points, initiating and fostering a spirit of cooperation within and between departments.
• Completes production plan by scheduling and assigning personnel, accomplishing work results, establishing priorities, monitoring progress, revising schedules, resolving problems, reporting results of the processing flow on shift production summaries.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms of control, and budgetary and personnel requirements implementing change.
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
• Maintains working relationship with the union by following the terms of the collective bargaining agreement.
• Resolves personnel problems by analyzing data, investigating issues, identifying solutions, recommending action.
• Working close with Nafaka project staffs to ensure the food fortification program goals and objectives are achieved.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing personal networks, bench marking state of the art practices, participating in professional societies.

Required skills and qualifications.
• BSc: in Food science and technology, BSc in Human nutrition and BSc in Biotechnology and laboratory services.
• 3 years working experiences from reputable organization or company
• Strong skills and ability in managing the team
• Ability to handle and manage multiple tasks

Application requirements.
Qualified candidates are invited to submit application letter and CV through email and copy to before business hours on 29 March 2018.

Only shortlisted candidates will be contacted and if you don’t hear from us two weeks from dead line of the advert assume that your application was not successful.

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Country Manager – SPENN Tanzania

A client seeks to hire a qualified candidate for the position of a Country Manager for SPENN Tanzania

SPENN Mission Statement

It is the mission of SPENN and all of its subsidiaries and local entities, to provide access to digital financial services through the SPENN application, to every person with a smartphone globally, giving our users the opportunity to increase their quality of life and surroundings.  SPENN was developed as an advanced financial platform, built into a user friendly mobile application, which allows people to transfer funds to and from each other by simply downloading and using the SPENN application, which can be utilized by both consumers and businesses.  Core SPENN features include a spending account, savings account, real-time transfers, a simple point-of-sale solution for businesses, and an innovative way to withdraw and deposit money through the SPENN Plus/Power/Partner system.  Functionality and features of the application will continue to grow, to meet our customers’ needs. It is our mission to provide these services in a flawless and secure mobile environment. We are creating a P2P based ecosystem where the unbanked, underbanked and banked population can interact with each other, by bridging traditional finance with the crypto sphere.

Job Position: Country Manager

Job Description

  • The Country Manager of SPENN Tanzania will be responsible for the overall implementation and development of the global brand and concept in the Tanzanian market.   
  • The position involves daily management of a team of professionals, in order to maximize profitability and brand expansion. 
  • The Country Manager will also execute and perform duties associated with establishing and maintaining key partnerships, launch/event planning, market research, reporting, budgeting, staff training and many additional responsibilities.  
  • Experience, management skills and flexibility are essential factors for a successful candidate.

Essential Job Duties:

  • Manage the daily operations of SPENN Tanzania, being solely responsible for profitability, revenue, KPIs and quality targets
  • Recruit and manage Phase 1 staff, including performance monitoring, as well as mentoring and training of employees
  • Direct contact and continued integration with key Partners
  • Strategy development and implementation with Blockbonds personnel

Positions Requirements

  • Master’s degree in finance, management, banking, sales, or IT-related segments, or the relevant work experience to compensate
  • 5+ years of work experience in Management, preferably within related fields
  • Fluent written/spoken English and relevant local languages
  • Excel and Powerpoint presentation proficiency
  • Solid understanding of finance and financial reports
  • Understanding of the financial technology sector
  • Personal business and government network
  • Positive and flexible attitude
  • Available to work odd hours
  • Extremely bent forward in terms of getting things done

How to apply

Interested candidates are invited to submit their application through via email to;-

Specify the Jobs title i.e “Country Manager – SPENN Tanzania” in your email when sending your application.

Please only shortlisted candidates will be contacted

Deadline for submission is 30.04.2018

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Customer Support Team Lead – SPENN Tanzania

A client seeks to hire a qualified candidate for the position of a Customer Support Team Lead for SPENN Tanzania

Position: Full-time

Job Summary:
We are looking for someone who is capable of taking responsibility of all customer support related issues throughout the Tanzanian market.
The customer support role addresses the inquiries, issues and concerns of the company’s users through email, chat, social media and even phone.

As the customer support team lead(CSTL), you must be a strong leader and a good team player. You must show the ability to train staff, create and maintain routines, and form and develop the customer support department in Tanzania, in a structured and systematic way.

We expecta high quality of work, and need someone to take the responsibility that comes with this role. As the CSTL, you will be a part of a global support management team, where ideas can be shared and improvements can be made.

As the CSTL for SPENN Tanzania, you will be located in Dar Es Salaam.

SPENN is a global mobile e-wallet (app), with a vision to give banking access to everyone, regardless of demographical, sociocultural and geographical factors.
SPENN currently has a presence in 7 markets, primarily in Asia and Africa, where marketing efforts and initiatives are executed. As all markets differ, the marketing initiatives are executed by local personnel, under guidelines from the content department.

Duties & Responsibilities:

  • Maintain a high level of customer satisfaction in all general inquiries, account status and technical concerns
  • Develop and maintain all accounts and portals usedby customer support department in Tanzania
  • Develop, create and maintain routines for the support department in Tanzania
  • Provide daily, weekly, and monthly reports with summaries on major issues
  • Lead a team of customer support agents, and motivate them to deliver targets
  • Staffing and training of new and existing customer support employees
  • Constantly seek improvements in operations efficiency
  • Meets the agreed KPI’s
  • Other related duties as assigned


  • Minimum 4 years of experience in Customer Support or equivalent
  • Leadership experience
  • Excellent verbal and written communication skills
  • Degree in communication/ commerce/ business or equivalent
  • Understand and can manage CRM systems
  • Able to type quickly and accurately
  • Willingness to work a flexible schedule in a start-up environment
  • Able to work independently while being a team player
  • Punctual, reliable and with genuine concern to help customers
  • Proficient in computer use

Company Perks & Benefits:

  • Great work environment
  • Global tasks and responsibilities
  • Sufficient equipment
  • Paid leaves

Company Overview:
SPENN is a global mobile e-wallet (app) developed by Blockbonds AS, a Norwegian Fintech company. We are launching in Tanzania, and are currently looking for a handful of people, a team of which will grow rapidly in 2018 and the coming years.
Through the SPENN e-wallet, everyone can access services such as; payments to anyone, anywhere, shop in local stores, e-commerce, saving money and investment capabilities in a secure and fast way.
The SPENN app is completely free to download and use.
We believe that everyone should have equal access to banking services. If you share our values, we would love to have you on board our team, and commonly work towards success for our brand!

More information can be found:

How to Apply:

Send your CV to

*Make sure to mention which position you’re applying for

Deadline for submission is 30.04.2018

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